All posts
Essays on tech, leadership, life, and the occasional philosophical tangent. 5 posts and counting.
The Invisible Architecture: What 21 Years in Enterprise IT Taught Me About Patience
The most important systems are the ones nobody notices until they fail. A reflection on building invisible integrations — and the leadership lessons hiding inside.
Migrations Are a Mindset, Not a Project
After multiple data center migrations, I've learned that the technical work is the easy part. The real migration is always the one happening in people's heads.
What Saturn's Rings Taught Me About Systems Thinking
Billions of ice particles, each following simple rules, producing something vast and intricate and beautiful. There's a lesson here for anyone who designs systems for a living.
Twenty Years, One Lesson: Change Slowly, Think Fast
What does institutional knowledge actually feel like? After two decades in enterprise IT — across four companies — I have some thoughts on what staying in a field teaches you.
ServiceNow as a Philosophy
Most people think of ITSM frameworks as bureaucracy. I've come to think of them as a philosophy about how work should flow through an organization.